Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This enables us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. By law, we are permitted to store cookies on your machine providing that they are essential to the operation of the site (“Strictly necessary cookies” as set out below), but for all other we need your permission to do so.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website and the platform on which it runs.
  • Analytical/tracking cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We do not use cookies for the purposes of marketing automation or retargeting. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Google Analytics _gat_gtag_UA_{profile ID}
_ga
_gid
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. An overview of data policy at Google
PHPSESSID _JSESSIONID Identifies your unique browsing session but holds no identifiable data. A new session key is generated each time you visit. This is necessary for basic site functions and helps to inform basic security protocols. It is destroyed when you either log out or close your browser.
Cookie Preferences _ocvb-keep-banner-closed;
_moove_gdpr_popup
This cookie is used to store your acceptance of the cookie notification and retention of your preferences on the website itself. It will expire in 1 year.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

All cookies will expire after 1 year.

COVID-19 Update
We are continuing to work safely to provide care for your pets during the COVID-19 pandemic. To help keep us all safe, please do not attend the practice unless you have a pre-booked appointment, or have arranged to collect food/medication. Thank you.
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